Hilton Hiring 500 Work-at-Home Reservation Specialists


Hilton Worldwide announced plans to recruit 500 full- and part-time, work-from-home positions to provide inbound reservation support for guests through the Hilton Reservations and Customer Care operation.

To support the continued growth in the Hilton Worldwide portfolio, the company is expanding its team of travel professionals throughout the country. The new virtual Reservations Sales positions will provide inbound reservation support for Hilton guests. The positions are ideal for stay-at-home parents, military spouses, retirees and college students, who require more flexibility and freedom, as it allows them to earn an income from the comfort of their home. Hiring for the new Reservations Sales Specialist positions is underway..

“At Hilton Worldwide, we are committed to creating opportunities for meaningful employment and our work-from-home customer engagement model provides our Team Members with the freedom to enjoy a better work/life balance,” said Mike Gathright, SVP Reservations and Customer Care for Hilton Worldwide. “Through this recruitment campaign, we are seeking to hire 500 dedicated Team Members who will embrace our passion to provide best-in-class customer service and deliver exceptional experiences to our guests across our twelve global brands.”

For nearly a century, Hilton has been spreading the light and warmth of hospitality to its Team Members, guests, owners and the communities in which it operates. Today, the company has 12 distinct brands and more than 4,350 properties in 94 countries and territories around the world. More than 140 million guests’ lives are made brighter every year thanks to the efforts of more than 325,000 Team Members, who are the Heart of Hilton. Team Members include employees at corporate offices and owned, managed and franchised properties.

Gathright adds “As Hilton Worldwide expands across the globe, our need for talented, passionate travel counselors grows. This unique, virtual opportunity is a perfect fit for our hotels, our guests and our team members. From the comfort of their home, our counselors provide callers with a personalized solution to meet their current travel needs while inspiring a desire for future travel. Our virtual offering has already created a home for hundreds of incredible people, from military spouses to retired professionals, and now that we are expanding nationwide, we anticipate continued growth.”

As part of Hilton Worldwide’s Operation: Opportunity, the company pledged to hire 10,000 veterans by 2018. While Hilton Worldwide offers a wide variety of career opportunities in locations all over the country, the transferrable and portable career opportunities with the Hilton Reservations & Customer Care operations are of value to military spouses.

Recently named as one of FORTUNE Magazine’s 2015 “World’s Most Admired Companies,” Hilton Worldwide offers benefits such as discounts on hotel rooms and other services through its Team Member and Family Travel Program. Hilton Reservations & Customer Care Team Members can also enjoy the Hilton 401 (k) Retirement Plan with Company Match and Paid Time Off.