MEMPHIS, TN. and MCLEAN, VA – Homewood Suites by Hilton and Home2 Suites by Hilton, part of Hilton Worldwide‘s All Suites portfolio, recognized top hotels and team members as best in class performers during the recent brand leadership conference held in Dallas, TX.
Top honors for the brand went to Homewood Suites by Hilton Mobile-East Bay/Daphne in Alabama and Home2 Suites by Hilton Biloxi North/D’Iberville, located in Mississippi. Both hotels were awarded the company’s prestigious Connie Award and have achieved the highest status for their respective brands for the second year in a row.
The Connie Award, named after Hilton Worldwide’s founder Conrad Hilton, is awarded to the top performing hotel of the year based on three key components: quality assurance audits measuring cleanliness, condition and brand standards, customer satisfaction scores rating staff service and the quality of the hotel’s physical accommodations. Each winning hotel will receive a monetary award to host a celebratory event for its team members and a recognition trophy for achieving the highest score in the brand system in all of these categories.
General Manager of the Year and Director of Sales of the Year awards were also presented. Nominated by their colleagues, these individuals were recognized for their exceptional leadership and passionate dedication to achieving the highest level of operational excellence. The winners are:
Homewood Suites by Hilton
- General Manager of the Year- Gayle Wilkinson, Homewood Suites by Hilton Nashville-Downtown
- Director of Sales of the Year- Sandra Haynes, Homewood Suites by Hilton Shreveport/Bossier City
Home2 Suites by Hilton
- General Manager of the Year- Juan Torres, Home2 Charlotte I-77 South
- Director of Sales of the Year- Stefanie Beaugez, Home2 Suites by Hilton Biloxi North/D’Iberville
“We are proud to recognize and celebrate our dedicated team members that have embraced a daily commitment to deliver an exceptional experience by outrageously pleasing our guests in helping travelers feel at home whether for a night or an extended stay,” said Adrian Kurre, global head of Homewood Suites and Home2 Suites by Hilton. “Each of our winners exemplifies the true spirit of hospitality and continues to exceed service expectations. Congratulations to all of our 2015 winners on this well-deserved honor.”
Other top brand recognition awards included Top New Hotel Performance, Be at Home Culture Award, and Excellence in Operational Leadership. For a complete list of 2015 award winners for each brand, go to Homewood Suites Media Center and the Home2 Suites Media Center.